Privacy Policy

This Privacy Policy describes how Pets Gizmos (referred to as "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from PetsGizmos.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

The information you provide to us directly through our Services may include:

  • Contact details such as name, address, phone number, and email.
  • Order information including name, billing address, shipping address, payment confirmation, email, and phone number.
  • Account information such as username, password, security questions, and other details used for account security.
  • Customer support information including any information you choose to include in communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect Through Your Use of the Services

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information related to your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment for the purpose of fulfilling your orders and providing you with the products or services you requested.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the following section, Third-Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to provide the Services, including processing payments, fulfilling orders, sending notifications about your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, and other account-related features and functionalities.
  • Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text, or mail, and showing you advertisements for products or services.
  • Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or harmful activities.
  • Communication and Service Improvement: We use your personal information to provide customer support and improve our Services.

Cookies

Like many websites, we use cookies on our Site. For specific information about the cookies we use in relation to Shopify, see Shopify's Cookie Policy.

How We Disclose Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for contractual fulfillment, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:
  • Vendors or third parties performing services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).
  • Business and marketing partners to provide services and advertise to you.
  • As required by law or to protect our rights and the rights of others.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, such as:
  • The right to access, correct, or delete your personal information.
  • The right to restrict or object to the processing of your personal information.
  • The right to withdraw consent (where applicable).

To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
Email: maria.cojocaru20232104@gmail.com
Address: Via delle Piazze, Sopramonte, TN, 38123, Italy