We offerfree shippingon all orders within Italy. Once your order is processed (which takes2-3 business days), delivery typically takes6-14 business days. You’ll receive a tracking number via email once your order is shipped so you can monitor its progress.

We accept payments viaPayPal, one of the most secure and trusted payment platforms. This ensures a safe and hassle-free checkout experience for all our customers.

Yes! We accept returns and exchanges within14 daysof delivery, provided the items are unused, in their original packaging, and in resalable condition. For damaged or defective products, we offerfree returns and exchanges. Simply contact us atreturn@petsgizmos.comwith photos or a video of the issue to get started.

Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website. If you created an account with us, you can also log in to view your order history and tracking information.

Absolutely! AtPets Gizmos, your pet’s safety and happiness are our top priorities. All our products are made from high-quality, pet-safe materials. If you have any specific concerns or questions about a product, feel free to reach out to us atsupport@petsgizmos.com.